Privacy Policy

Your privacy is important

At Loan Bliss/C2 Financial Corporation, we understand that the details you provide us with are not only private and personal, but that how we collect, use, hold, exchange and protect your information is important to you. It’s imperative that you feel secure whenever you work with us.
It’s also important that you understand how we protect your privacy, as well as how, when and where we may use your personal information. This privacy policy is our commitment to you on what our policies towards your privacy are. You can be confident in the fact that we abide by and are bound by the
The Gramm-Leach-Bliley Act for the protection of personal information.

What information do we collect?

At Loan Bliss/C2 Financial Corporation, we understa We collect personal information. Personal informati on means any information or opinion about you as an identified individual, or an individual w ho is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. For example identity and cont act details, marital status and financial information. We may also collect sensitive informat ion for specific purposes. If we need this type of information, we will ask for your consent. Sensi tive information is a sub-set of personal information.not only private and personal, but that how we coll ect, use, hold, exchange and protect your information is important to you. It’s imperative th at you feel secure whenever you work with us. It’s also important that you understand how we prot ect your privacy, as well as how, when and where we may use your personal information. This pr ivacy policy is our commitment to you on what our policies towards your privacy are. You can be confident in the fact that we abide by and are bound by the The Gramm-Leach-Bliley Act for the protection of pe rsonal information.

How do we collect your personal information?

We will always aim to collect your personal informa tion directly from you. If for some good reason, we are unable to do so, we may involve anot her organization. For example, we will need to request a credit report from a credit repor ting body when you apply for a mortgage loan.. Before doing so or prior to collecting the i nformation we need, we will inform you of the type of organizations we intend to disclose your pe rsonal information to. We may also collect your personal information through third parties who undertake the collection on our behalf

Why do we collect your personal information?

We collect, use, hold and exchange your personal in formation so that we can submit your application for credit and provide you with informa tion, identify and tell you via direct marketing communications about other products or services off ered by us or a third party that may interest you (unless you tell us not to), administer our cus tomer relationships for internal purposes, including for reporting and analytical purposes, me et our legal and regulatory reporting obligations, establish a customer marketing progra m, system development testing purposes, ensure your security when visiting our website and to learn which areas of the site are of most interest to you.

Direct Marketing

As stated above, we may use the information we gath er to provide you with targeted communications about products and services we think will be of interest to you. These direct marketing offers and promotions are designed to mak e your life easier, not harder. You may at any time choose not to receive these communications . Doing so will not cost you anything, and we commit to ensure you stop receiving any unwanted communications as soon as possible. If you do not want to receive such marketing communica tions, please email us with your privacy request.

Why do we exchange your information with another or ganization?

At Loan Bliss/C2 Financial Corporation, we want to provide our customers with the right products and services. At times, we may p artner with another organization to support the products and services we offer (for example, cr edit partners). In these situations we will need to provide our partners with the personal info rmation you have given us.
In certain circumstances we may be compelled by law to disclose your personal information to various authorities. For instance, we may be requir ed under the Bank Secrecy Act and the AML rules to disclose details of financial transactions and we may also be compelled under tax laws to provide such information to regulators, other or ganizations which we may exchange your personal information with may include credit provid ers; credit reporting bodies; government and law enforcement agencies; our suppliers, associates , and or service providers, any person who proposes to guarantee or has guaranteed repayment o f any credit provided to you. Those in connection with funding financial accommodation by means of an arrangement involving securitization; third parties to enable them to con tact you to offer their products and services or to determine if you would be interested in the prod ucts and services; and any person considering acquiring or taking an interest in our business. This is to your benefit, and helps us to provide the products and services you would expe ct from Loan Bliss/C2 Financial Corporation. Before we disclose any of your persona l information to any other organization, we will take reasonable steps to ensure that: the orga nization has the same commitment as us to the protection of your personal information; and yo u have consented to us doing so. By consent, we mean approval in writing, orally, or implied fro m your dealings with us.

Access to and correction of your personal informati on

It is important for us, and for you, that the infor mation we hold is accurate and up to date. In this, we rely on you to help us. We ask that you contact us whenever there are any changes to your personal information, so that we can update our rec ords. The personal information we hold about you is yours to access and correct, and as su ch we can provide you with general information, such as your name, address and contact details quite easily. There is no fee for making the initial request

If you have a privacy complaint

At Loan Bliss/C2 Financial Corporation, we value ou r customers. We will always aim to be fair and responsive. If you have a complaint, including a complaint about Loan Bliss/C2 Financial Corporation’s compliance, you have the right to exp ect that we will handle it in a friendly and professional manner. When we receive a complaint, w e look on it as valuable feedback that may help us to improve the services we offer and to ens ure your needs are met in a satisfactory and appropriate manner. If you wish to file a complaint , at any time, about the handling, use or disclosure of your personal information, please email us with your privacy request. We will make all efforts possible to investigate your complaint, and advise you of the outcome as soon as possible.